My Opinion

nothing but my opinion

BTC Exchange uphold.com is breaking the data protection law from the most countries

The joke of the century is that uphold.com is hiding their domain registration behind a privacy protection service, but they like to collect as much data as possible from their customers.

Apparently, their greed for data also hinders their thinking. A company that offers its services to customers around the world, breaking the local data privacy laws of most countries, is untrustworthy. Such companies are not suitable for an international business.

Such companies believe in their megalomania to be above the local laws. How else would it be necessary for customers to turn to the local authorities for conflict resolution?

Actually are listed 17 complaints at the Better Business Bureau against uphold.com.

Customer Complaints Summary
17 total complaints in the last 3 years
of those, 10 complaints were closed in last 12 months

The most of the available complaints are about unauthorized access to banking accounts. In my opinion are the responsible people from uphold.com a case for the prosecutor.

As the above problems are not enough is getting found an entry at the Forex Blacklist:

Feb 23, 2018: The CSSF in Luxembourg issues a public warning against Uphold - www.uphold.com - physical address not available

The Commission de Surveillance du Secteur Financier (CSSF) issues a warning to the public concerning the website www.uphold.com where an entity named Uphold pretends to act “with regulatory coverage with CSSF in Luxembourg”. The CSSF informs the public that the entity Uphold is not regulated by the CSSF and that it has not been granted any authorisation to provide financial or payment services in or from Luxembourg.

If you have read the complaints from the official authorities, then the complaints from private parties are very credible too.

Among many others you will find the following complaints against uphold.com on reddit.com:

Additional negative reviews about uphold.com can get found at:

Basically, for me, all complaints are looking like someone wants to enrich themselves at the expense of others. I can not imagine that you can trust such commercial dilettantes. Who will be so stupid and order from them a cryptocoin wallet?

Yesterday I have tried it by myself to get a wallet from uphold.com. I have stopped as soon I have seen that this data collector likes to get copies from real world documents. So more than a verified gmail address they did not get from me. Afterwards I tried to get the already entered data according the European data protection law deleted. Since already more than 14 hours I did not get any confirmation that my data got deleted. You can see that you don't have any anonymity by using cryptocurrencies! Anyway, I have used one address, which I have not used and will not use at any other place. I'll get informed as soon as this address is getting used and will make the illegal data collector in front of the law court responsible any illegal use according the European Data Protection Law. There is no difference found in this law if the data got stolen or simple misused. In both cases the company gets prosecuted.

Domain registration from uphold.com:

Domain Name: UPHOLD.COM
Registry Domain ID: 3233198_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Updated Date: 2018-10-23T15:50:30Z
Creation Date: 1998-02-07T05:00:00Z
Registrar Registration Expiration Date: 2023-02-06T05:00:00Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: email@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID: Not Available From Registry
Registrant Name: Registration Private
Registrant Organization: Domains By Proxy, LLC
Registrant Street: DomainsByProxy.com
Registrant Street: 14455 N. Hayden Road
Registrant City: Scottsdale
Registrant State/Province: Arizona
Registrant Postal Code: 85260
Registrant Country: US
Registrant Phone: +1.4806242599
Registrant Phone Ext:
Registrant Fax: +1.4806242598
Registrant Fax Ext:
Registrant Email: email@domainsbyproxy.com
Registry Admin ID: Not Available From Registry
Admin Name: Registration Private
Admin Organization: Domains By Proxy, LLC
Admin Street: DomainsByProxy.com
Admin Street: 14455 N. Hayden Road
Admin City: Scottsdale
Admin State/Province: Arizona
Admin Postal Code: 85260
Admin Country: US
Admin Phone: +1.4806242599
Admin Phone Ext:
Admin Fax: +1.4806242598
Admin Fax Ext:
Admin Email: email@domainsbyproxy.com
Registry Tech ID: Not Available From Registry
Tech Name: Registration Private
Tech Organization: Domains By Proxy, LLC
Tech Street: DomainsByProxy.com
Tech Street: 14455 N. Hayden Road
Tech City: Scottsdale
Tech State/Province: Arizona
Tech Postal Code: 85260
Tech Country: US
Tech Phone: +1.4806242599
Tech Phone Ext:
Tech Fax: +1.4806242598
Tech Fax Ext:
Tech Email: email@domainsbyproxy.com
Name Server: ROSE.NS.CLOUDFLARE.COM
Name Server: VERN.NS.CLOUDFLARE.COM
DNSSEC: signedDelegation
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2019-11-14T13:00:00Z <<<

 

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